Ding Dong - Avon calling - Debt Watchdog
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   Ding Dong - Avon calling

00357cyprus
27-11-2009 09:55 AM

Joined: 27 Nov 2009
Posts: 1
Can someone please tell me what to do........Struggling as we all are at the moment, I decided to become an Avon representative to earn a bit of extra money for Xmas. I have collected in all my orders which come to about £400.....Then yesterday I received a letter from Avon saying they are unable to set me up an account as I have an outstanding bill with them from 2003!! They want me to pay them £124 today (today is the cut off date for Xmas orders to go in) or it has all been in vain. Two questions spring to mind - if I do owe this money (which I am almost certain that I do not), why is this the first I've heard of it and can they pursue it after all this time? Also what do I do about the orders that I have and the customers that are expecting their Xmas presents to turn up?


DW George 27-11-2009 11:26 AM

Joined: 01 May 2007
Posts: 492
My Profile
The debt may or may not be time barred- if you stay in Scotland (5 years) it will be, staying in England & Wales it's 6 years. That matter aside, Avon won't do business with you unless, they realise they've made mistake or you negotiate a deal with them.

Phone Avon, points to cover are
-why has it taken so long for them to contact you?
-do they have proof of the outstanding amount?
-if more than 6 years old tell them they can't take you to court?
-your contract with them as a rep, if you have fulfilled your side of the deal, ie collected orders then it is their responsibility to deliver the orders.

Unless Avon come realise they've made a mistake then I think you don't really have many options. Because I bet you the minute you submit the order they'll keep your commission and if you don't submit the order you'll lose commission - Catch 22. Don't worry too much about the customers. If they really want the Avon stuff then they can order it online and get it in time for Christmas.





 



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